Frequently Asked Questions
A. Yes, for our valeting services. Our detailing services can be arranged mobile, but we need indoor space etc for machine polishing and coatings.
A. We do carry water and generators, however for the larger valets we prefer to plug in an extension lead if possible.
A. ‘Valeting’ & ‘Detailing’ mean much the same in many ways; they are, after all, the cleaning of cars. The American term ‘detailing’ would refer to any form of car cleaning, from a wash and vacuum to a full machine polish and paint correction (this is due to the term ‘valet’ being used for someone who collects cars at hotels/airports). In the UK, the differentiation has centred around the point at which a car is machine polished; at this point you are moving from a valet and into a detail, with permanent paint correction taking place. With this change the time and skill involved increases exponentially, as taking a machine to paintwork brings with it increased risks that must be mitigated via paint checks and also user skill level.
A. Quite simply, A LOT. We use separate water and mitts on every vehicle, reducing the risk of scratches and swirl marks. We also use much milder chemicals, meaning less chance of caustic damage to paintwork and trim work. Our main advantage is our professionalism; we truly care about our work and take great pride in carrying out top class work time after time.
A. For mobile work we try to keep within 15 miles of the centre of York, but please do call us with specific requirements. For detailing, we are based in Osbaldwick: Unit 7, Osbaldwick Industrial Estate, YO19 5UX
A. Yes, fully. We have insurance for driving customer vehicles on the road, public liability, employers liability, and accidental damage cover.
A. Generally our valets last from 2-5 hours depending on what is booked and the size of the car (a standard valet on a small car takes much less time than a Premier Plus on an extra large car). Detailing takes much longer; our shortest details last a day, our longest up to a week.
A. Yes. We use anti bacterial spray on our equipment between cars, and also use anti viral products. We do NOT guarantee to remove the virus from your vehicle if it is present, simply reduce risk to ourselves and customers.
A. A huge variety! We use products from Autoglym, Meguiars, Sterling, CarPro, Angelwax, Menzerna, Rupes... I could go on.
A. This is something we often get asked, and is on a case by case basis. We can give rough estimates over the phone, but every car is different in terms of paint hardness, paint thickness, severity of imperfections etc. The best option is to book an inspection and bring your car to us.
A. A ceramic coating can last years, but it does depend on the aftercare procedure. Generally C-Quartz UK lasts around 18 months to 24 months, with C-Quartz Professional lasting 24 months and above. These are realistic time frames; many manufacturers falsify their claims based on lab tests, not real world tests.
A. In a word, no. A ceramic will absorb fine scratches and act as a sacrificial layer over the paint, but none are hard enough to stop a hard strike such as that from a key. For stone chip resistance we recommend PPF.
A. We accept bank transfer and cash payments.
